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Shipping and Delivery

How long will it take for my order to arrive?

Orders outside of Spain are delivered in 3-5 working days. Orders in mainland Spain are delivered in 1 or 2 working days if you choose home delivery. Orders received from Monday to Thursday before 4 PM are prepared the same day and delivered the next

How much does shipping cost?

Delivery to the European countries has a cost according to the following rate*:. *There are bulky items that have a higher shipping cost depending on the country. Delivery in mainland Spain and Portugal is free for orders over 35 euros. For orders th

Can I receive my order in the Balearic Islands, Canary Islands, Ceuta, and Melilla?

You can place an order on our website without any problem for the Balearic Islands and the Canary Islands. The shipping cost to the Canary Islands is 19.90€, which will be charged during the checkout process, along with a DUA fee (+management fees) t

Shipping of bulky products

On our website, we have some bulky products such as ovens, large barbecues, and certain kitchen robots, which can be seen here. For bulky products, we offer free shipping within mainland Spain, the Balearic Islands, and Portugal. We do not ship bulky

Can I receive an order outside of Spain?

We can send your order to Germany, Austria, Belgium, Bulgaria, Czech Republic, Croatia, Denmark, Estonia, Slovakia, Slovenia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, and

Can I specify a time slot for the delivery of my order?

Unfortunately, we cannot guarantee this service as it depends on the shipping company. However, if you would like us to give any additional instructions to the carrier, you can leave a note in the comments section when placing your order, and we will

What happens if I’m not at home at the time of delivery?

If the delivery company doesn't find anyone at the time of delivery, they may leave the package at a nearby service point for you to pick up at your convenience. You can check this information through the tracking link you receive.

Can the order be left at a pick-up point?

Yes, when finalizing an order, you can choose "Pick-up at service point" as the delivery option. This means that the transport company will send the package directly to the address of the pick-up point and notify the customer via email. To successful

How does gift wrapping work?

At the end of the purchase, we offer an extra product: individual gift wrapping. This wrapping consists of a sturdy kraft paper bag with a customized Claudia&Julia design and a personalized label (subject to change). The cost of this wrapping is 3.50

Products with no immediate shipping

In our ongoing effort to offer you a wider and more varied selection of products, we have expanded our catalog to include a greater range of options. However, this expansion means that some of the new products are not available for immediate shipping