Can I exchange any of the received products for others?Updated 7 months ago

Currently, the exchange option will be managed as a return.

If you wish to return a product, whether because the size was not as expected or because you prefer another color or another product, the first step is to manage the return, provided the product is intact and with all original packaging undamaged (to return a product, you can go to our Help Center page. There, you will find the option "Make an exchange or return," where you can follow the step-by-step procedure. We will guide you on how to send the product quickly and easily.).

Once this material arrives at our warehouse, we will review it, and a refund will be processed within 14 days. If the product is not in the agreed conditions, the amount cannot be refunded, and the transportation costs will be the customer's responsibility to recover the product.

The new product can be purchased at any time by placing a new order.